Service hotline
+86 139 1706 0599
Mailbox
info@thermal-safety.com
Services and Support

Lifetime accessory and software upgrade services

Comprehensive after-sales coverage for your ARC systems. From installation to ongoing maintenance, software upgrades to hardware expansion — we keep your thermal safety infrastructure operating at peak performance.

10+ Years Experience
24/7 Response Window
TST ARC system service

01 / Core Services

Three pillars of after-sales excellence

01

Accessory support

Lifetime Software Upgrade Service

Upgrade and optimize Product hardware upgrade service and function expansion and optimization service

02

Experience sharing

High precision and flexibility

Provide rich experience sharing in equipment operation and testing

03

Testing service

Certified Battery Safety Lab

We offer a full range of battery safety and performance testing on all our ARC systems

02 / Training

Training Services

On-site Training
On-site Training
Video Library
Video Library
Online Sessions
Online Sessions

03 / Testing Protocols

Our team has over a decade of experience in after-sales service

A decade of accumulated knowledge in thermal safety instrumentation, deployed across installation, calibration, troubleshooting, and ongoing optimization for every ARC system in the field.

TST laboratory testing protocols

TSTech Service differences

Quick response
01

Quick response

Original document repair
02

Original document repair

24-hour response
03

24-hour response

Rights Protection
04

Rights Protection